Leads Subscription Policy
- Before subscribe to Eterna products/service, kindly review our complete Subscription Policy.
Recurring Charges
- Customers opting for the IUL, Term, and Final Expense Subscription will be charged recurring amount every week, minimum 4 weeks until cancel. This charge will be automatically applied to the customer’s designated payment method.
Non-Refundable and Non-Returnable
- Customers are advised that the flat fee recurring charge is non-refundable and non-returnable. Once the charge has been processed, it will not be refunded under any circumstances.
Cancellation Policy
- The recurring charge will continue until the customer cancels the IUL/Term Life/Final Expense Subscription. All Subscriptions will be cancelled at the end of billing cycle.
How to cancel your subscription:
- 1. Click here to login/sign up to your customer portal
- 2. Enter your email address
- 3. Consult your email for the login link to the Customer Portal.
- 4. Choose “Cancel” and provide a reason for your termination.
- 5. Your subscription will conclude at the end of the current billing cycle.
